Terms of Sale & Refund Policy
Last updated: June 12, 2026
The products
Atelier Katja sells digital baking guides (eBooks) in PDF format, written by pastry chef Katja Althoff. These are digital products only — nothing physical is shipped.
Ordering and delivery
All purchases are processed by Hotmart, a secure platform for digital products. After payment is confirmed, you receive your eBook as an instant download link by email. If you don't receive your download within a few minutes, check your spam folder, then contact us at [email protected] and we'll sort it out.
Prices
Prices are displayed in US dollars (USD) on the product pages. Hotmart may show the equivalent in your local currency at checkout. The price charged is the one displayed at the time of purchase.
15-day money-back guarantee
Every eBook comes with a 15-day money-back guarantee. If you're not satisfied with your purchase, request a refund within 15 days of the purchase date — no justification needed. You can request it directly through Hotmart (the purchase confirmation email contains a refund link) or by writing to [email protected]. The refund is issued to your original payment method.
License and personal use
Your purchase grants you a personal, non-transferable license to use the eBook. You may print it and use the recipes freely, including baking for your family, friends, or your own small business. You may not resell, redistribute, republish, or share the eBook files themselves, in whole or in part. All content remains the intellectual property of Katja Althoff.
Results disclaimer
The guides teach professional techniques with detailed, tested instructions. Baking results still depend on your ingredients, equipment, and execution — we can't guarantee a specific outcome, but the 15-day guarantee means you can try risk-free.
Contact
Questions about an order, a refund, or these terms? Email [email protected] — we usually reply within a few business days.